The bourbon family

SHIPPING AND RETURNS

Could I at any point really look at my request and delivery status?

You can check the situation with your request and shipment following data on our Messenger Administration’s site or straightforwardly from your dashboard assuming that you have a record made with us.

Where do you convey?

As of now, we just convey inside the US with the exception of Puerto Rico because of certain strategies. Because of state guidelines, certain spirits must be delivered to specific states. If it’s not too much trouble, see the delivery data for the item you are keen on at checkout to figure out where it tends to be sent.

Where do you ship from?

We work with an organization of authorized mass alcohol providers across the US, for example, Marked Spirits Restricted to guarantee we scarcely run unavailable. Your orders will be sent from our distribution center situated in MO to your gave delivering address by load. We depend on different outsider messenger administrations, you can follow request in your The Tequila shots profile or straightforwardly on our dispatch administration site.

When will my request show up?

We generally require 1-2 work days to set up your shipment. Transporting times fluctuate as indicated by your conveyance address and delivery rate chose at checkout. We generally give a connection request following that contains a conveyance gauge once a request ships ( is finished ). Assuming that you request different things a few times, they might transport independently!

Is there something else I ought to be aware of?

You should be of lawful savoring age your country to buy cocktails. All orders should be gotten and finished paperwork for by a grown-up. By submitting your request, you concur that you are of legitimate drinking age, and the individual to whom your spirits will be conveyed to is additionally of lawful drinking age. At the point when your spirits are conveyed, the individual getting conveyance will be expected to give distinguishing proof and indication the receipt.

As orders are normally conveyed during business hours, we unequivocally urge you to transport to a functioning location to guarantee somebody is available to sign the receipt and gather the bundle.

Delivering Expenses

Free transportation is clearly free for request above $100. Free transportation takes 10-14 work days to be conveyed ( NB: This is only a gauge, somtimes it shows up prior ). Standard delivery costs $9.99 and takes 7-10 work days to be conveyed. Express delivery costs $15.99 and takes 4-7 work days to be conveyed.

For instance, assuming you request 4 containers of whiskey to be conveyed with the standard delivery rate, you will pay $9.99 for the transportation charge. This request will take 1-2 work days to be handled after which it will be sent to your area. In view of this model, you can assess your request or anticipate that your request should be conveyed in no less than 2 days for handling + 7-10 days for conveyance.

Might I at any point return a request?

You can drop a request for a full discount in no less than three days of procurement, gave it hasn’t been transported. When a request has been securely and effectively delivered, we don’t acknowledge returns because of shift in perspective or taste. Because of state guidelines, we can’t acknowledge the arrival of liquor bought by a client in mistake.

What occurs in the event that my request returns?

On the off chance that the conveyance address you give is inaccurate, assuming you deny any shipments, or on the other hand in the event that conveyance isn’t effective after the last conveyance endeavor, your request will be discounted less the expenses of return delivering (see Bring Costs back).

In the event of a bombed conveyance endeavor, the dispatch will leave an entryway tag. Make essential game plans with the messenger administration to guarantee conveyance or pickup at the closest dispatch stop before the shipment returns.

On the off chance that something turns out badly because of dispatch related issues, our client care rushes to help, and we generally resolve things in support of yourself — either by resending or completely discounting, contingent upon the conditions. In certain cases, we could need your support with settling the issue.

Return Costs

Examples where clients are obligated to pay return delivering costs are illustrated on this page.

We give a valiant effort to downplay return delivering costs; be that as it may, the return expense is fundamentally unrelated to any limit applied to a request and the expense we charge at first. This implies that the return transportation could contrast somewhat from the outbound delivery (standard delivery rates apply).

What if there’s an issue with my shipment?

In the uncommon instance of getting harmed or erroneous merchandise, if it’s not too much trouble, tell us in somewhere around multi week of the conveyance date, and we will be glad to organize a trade. If a substitution item(s) isn’t accessible, you will be given a discount once the item(s) being referred to are returned in the condition they were gotten.

In such cases, if it’s not too much trouble, send over photographs of the product(s) and a photograph of the bundling, as this will accelerate the goal time. Clutch the product(s), even if there should arise an occurrence of breakage, as we might demand it be returned for effective goal.

Assuming your following subtleties recommend that your request has been conveyed yet you have not gotten the merchandise, kindly tell us in no less than multi week of the expressed conveyance date at the most recent. To find the bundle, we will require your collaboration and help with getting important data from individuals and administrations that approach your conveyances.

On the off chance that your request following has not shown any advancement inside the last 10-14 days kindly connect and our group will help.

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